Warranty and Support

30 Day Return Policy Guarantee
We offer a 30-Day return policy to reduce the anxiety around a big purchase like a bicycle. Take 30 days to build, ride, and get to know your new bike and if you aren’t happy, return it for a full refund.
Lifetime Warranty Limited to Frame
HEAD bikes are designed to be ridden and we stand behind our products so you have the best experience possible. Our Limited Lifetime warranty covers the lifetime of the frame and rigid forks. Suspension forks are covered by fork manufacturer's warranty. Contact our customer service department for details.

At HEAD we strive to make the buying and riding process as easy and hassle free as possible.

We are always a phone call away at 515-232-0277 or a chat via our website M-F 8-5PM CST

Need to Request a Warranty Claim?

Submit your warranty request below and we will get back to you!