Warranty and Support

At HEAD we strive to make the buying and riding process as easy and hassle free as possible.
We are always a phone call away at 515-232-0277 or a chat via our website M-F 8-5PM CST

Ready2Roll packaging is the industry leading way to get your bike to you quickly and out on the trail as fast and as safe as possible. Every bike that we deliver can be built in less than 15 minutes. Our factories preassemble every bike and then ship it in minimal but secure packing to get you out on the road or trail quickly.

30 Day Return Policy Guarantee
We offer a 30-Day return policy to reduce the anxiety around a big purchase like a bicycle. Take 30 days to build, ride, and get to know your new bike and if you aren’t happy, return it for a full refund.

Lifetime Warranty Limited to Frame
HEAD bikes are designed to be ridden and we stand behind our products so you have the best experience possible. Our Limited Lifetime warranty covers the lifetime of the frame and rigid forks. Suspension forks are covered by fork manufacturers warranty. Contact our customer service department for details.

Financing with Affirm
We work with Affirm to offer you financing so you can afford that bike you’ve always wanted. Get that electric bike now so you can save all that money in the future.